Refund Policy

1. Money-Back Guarantee

If you are not completely satisfied with Spots Scoreboard (the "App"), we offer a 14-day Money Back Guarantee for new customers. You may request a refund within 14 calendar days of your initial purchase, and we will issue a full refund. This policy applies only to new customers and does not apply to subscription renewals or subsequent purchases.

Unless otherwise provided by law, by a particular service offer, or if you qualify for the 14-day Money Back Guarantee, all purchases are final and non-refundable. This refund policy does not affect any statutory rights that may apply.

2. Refund Eligibility

To qualify for a refund under our Money Back Guarantee, the following conditions must be met:

• You must be a new customer.
• Your refund request must be made within 14 calendar days of your initial purchase.
• Refunds are not available for subscription renewals, additional features, or add-ons.

If you believe that you were charged in error, you must contact us within 90 days of such charge. No refunds will be given for any charges that are more than 90 days old.

3. Refund Requests and Processing

To request a refund, please email us at support@spotsscoreboard.com or log in to your account from the App, and follow the cancellation instructions provided there. If you are entitled to a refund, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

4. Canceling the Services

You may cancel your subscription at any time, with or without cause. To cancel your subscription:

• Email us at support@spotsscoreboard.com, or
• Log in to your account on the App and follow the cancellation instructions.

Please note:

• You may not receive a refund if you cancel outside the 14-day Money Back Guarantee period.
• You may be obligated to pay any outstanding charges to your billing account for the services up until the date of cancellation.
• You may lose access to your account and any data stored within it when you cancel the services.

Your access to the App and its features will end at the end of your current subscription period or, if you are billed on a periodic basis, at the end of the period during which you canceled.

5. Contact Us

If you have any questions about how to cancel your subscription or initiate a refund request, please contact us at support@spotsscoreboard.com.